Contact Chako LTD
Email shaxlo@chakoltd.com. Include your device platform, app version, and a short description of the issue. Do not include your password or private documents.
Quick help
A tool did not finish
Check your connection, shorten very long text, and try once more. If the issue continues, tell us which tool you used and the approximate word count.
Import is not working
Allow photo or file access when prompted. For scanned PDFs, try importing a clear image or copy the text directly.
Detection result looks wrong
AI probability is an estimate. Review both the AI and human percentages, then use highlighted passages as signals for further review.
Plagiarism sources
Open a matched passage to review its source. A match can be a quotation or common phrase and does not by itself prove plagiarism.
Purchases and subscriptions
If Pro access does not appear, confirm that you are using the Apple ID or Google account that made the purchase. Open Humanize AI Settings and choose Restore purchases.
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Account and privacy help
For access, correction, privacy, or deletion requests, email us from the address associated with your account. You can also begin deletion from our account deletion page.
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Support contact
Developer: Chako LTD
Email: shaxlo@chakoltd.com
Company website: chakoltd.com